Coach your team to success - it just takes 3 steps
So it's time for every manager and leader to become even better coaches in the workplace isn't it? And you can definitely use these same techniques outside of the workplace with equally good results!
Here are the 3 steps to successful transform yourself into an even more outstanding coach:
Step 1: Suspend Judgment
This is the first key step and all you need to do is say to yourself "Everyone's different so I'll suspend judgment" or "No one is the same as I am so I'll suspend judgment". Why is this important? Because ALL humans have different expectations, backgrounds, values, beliefs, behavior patterns. So when we consciously suspend judgment we don't impose our own expectations and values on them. And that's critical isn't it!
Step 2: Listen
How to listen? Simple - Tell yourself to never interrupt! Which means you'll have to patiently listen even if the speaker is going all over the place with the conversation. Resist the temptation to say what's on your mind and instead listen with respect. It's much easier to do after you're told yourself to suspend judgment
Step 3: Ask questions
Most would-be manager-coaches face challenges with questions. Instead of looking for the perfect question, remember the intention of asking questions is to find out the deepest meaning behind any conversation. That's right, the deepest meaning. So here's a short list of simple yet effective questions that the best professional coaches use:
- "tell me more"
- "what makes you say that?"
- "what if you knew?" (perfect question if someone says "I don't know" and is stuck. This question also works really well with family, friends and pets too)
- "what made you do that?"
You'll notice the questions are non-judgmental, easy to use and doesn't make the speaker go on the defensive. And that's what great coaches do best!
As with everything in life, reading a How To article like this is one thing, doing it immediately is far, far better right? Go test drive the 3 simple steps and try it on for size. And let me know how it goes by emailing me at this address firstname.lastname@example.org. I promise to personally reply!
"Success is the sum of small efforts, repeated day in and day out"